FAQS

Sales & Company

We are located in Steamboat Springs, Colorado which sits at 6,700 feet above sea level in the Colorado Rocky Mountains. Our small mountain town of 12,000 people averages 350 inches of snow per year and has some of the best trails and roads to ride in the entire state. Steamboat offers us a wonderful testing ground right out our front door to make sure all of our frames and components will perform at the high standards we set for them.

Mr. Moots’ (the alligator in our logo) goes all the way back to the founder’s grade school years.  His favorite pencil-top eraser was a loveable, smiling alligator character that accompanied him throughout his school days.  One day, while sitting a little bored in class, he squeezed together the alligator’s cheeks as if encouraging him to speak.  Lo and behold, out of his mouth came the faint cry of Moots, Moots, Moots…  From that day on, he named is pencil-top eraser Mr. Moots.  Mr. Moots soon took on a life of his own, appearing in numerous handwritten and drawn comic strips chronicling his various outdoor adventures including skiing, cycling and hiking. Thirty years ago, when it came time to put a name to the first custom bikes he built for his customers, the first choice in names was obvious….Moots.

The Official Torque Specs may be downloaded at the following link:
Official Moots Torque Specs

YBB instructions for care & replacement can be found here:

YBB Instructions

All Decal instructions are located in the following, downloadable PDF:

Decal Instructions

All Decal instructions are located in the following, downloadable PDF:

Decal Instructions

Carbon Fork Instructions for Moots RSL, Road and Cyclocross can be downloaded at the following link:

Official Moots Carbon Fork Installation Instructions

All of our authorized dealers can supply retail pricing or you can give us a call at 970-879-1676.

You can download our most currenct catalog below.  (Please note, our most current products are found on Our Website.

  1. Download one HERE.
  2. Or call us at (970) 879-1676 and we would be happy to talk with you.

We value and rely on our network of expert Authorized MOOTS Dealers to assemble, sell and service our frames, and help you get properly fitted. In cases when a dealer is not close by we do offer direct sales. Use the Dealer Locator on our home page to find your closest Authorized MOOTS Dealer.

We have a very selective group of Moots dealer partners throughout the U.S., Canada, Asia and Europe.  In the U.S. and Canada, we partner with knowledgeable bike shops committed to representing and selling Moots frames and components and have the technical expertise to appropriately build high-end, high-performance bikes like ours.  We have a thorough,
up-to-date Dealer Locator that will direct you to a MOOTS dealer near you. If you don’t see an Authorized MOOTS dealer close to you, please call us at (970) 879-1676 so we can help you determine the best avenue to purchase a Moots.

We offer a lifetime warranty on every Moots titanium frame.  This warranty is for the original owner only.  All aluminum rear triangles (Zirkel, MX Zirkel, Gristle Zirkel, Cinco, MX Divide and Divide) come with a two (2) year warranty.   All stems come with a five (5) year warranty. All seat posts come with a two (2) year warranty.  Moots carbon forks have a three (3) year warranty.

Frame Registration
Moots Component Registration Card

Please contact your Authorized Moots Dealer where you purchased your frame or component.  Or, call us directly at (970879-1676.

100% of our frames, stems, seatposts and titanium accessories are crafted by hand in Steamboat Springs, Colorado.

We do not offer paint as a finish option on any of our Moots frames or components.  We choose not to paint our products for a couple of reasons.  Most notably, we prefer the classic beauty of the titanium satin finish which best showcases the beautiful Moots welds, and has become the signature of all things Moots.  Additionally, a non-painted titanium bike means you don’t have to worry about chips, dings and paint damage.  Plus, you can send your frame to us at any time to refinish it to look like new.

That said, many customers decide they would like a painted Moots frame.  In that case, we are always happy to prepare your frame for paint and work with you and/or your Authorized Moots Dealer to determine the best painter to use for your particular needs.

**Aftermarket custom paint is not covered as part of any warranty work or warranty replacement by Moots.**

Our Finish page displays our current offerings for all finishes.

Yes we do.  In our online store you can find decal kits for every model and component we make.

After you have owned your Moots and put many miles on it, you can send it back to us for a refinish job that will make the frame appear nearly like new.  Once the frame reaches Moots we will do the following:

  • Remove all old decals
  • Remove shock unit and inspect (all YBBs and full-suspension bikes)
  • Re-finish the entire frame with our signature satin bead-blast finish
  • Check frame alignment
  • Install new YBB slider if needed (extra charge for parts)
  • Apply new decals (current design only)

Please  have your Moots Dealer contact us or if you’d prefer, you can call us directly at (970) 879-1676 to receive an Return Authorization Number so you can send your frame to us— please have serial number handy, located on the bottom of the bottom bracket shell.  When we talk to you or your dealer, we will issue an RA# and take other pertinent information including your address, phone number, and method of payment.  You then ship the frame (stripped of all parts) to us at Moots— PLEASE USE THE BELOW ADDRESS.  An extra charge will be applied for removing any parts still remaining on the frame.  Turnaround time upon our receipt of the frame is generally 4 weeks, depending on time of year.  Also, please note the customer is responsible for all shipping costs and appropriate taxes.

Moots
2545 Copper Ridge Drive
Steamboat Springs, CO 80487

Yes, to some degree.  We can talk with you over the phone and give you a pretty good idea what general size you might be.  However, the proper way to be fitted on one of our bikes is to have an Authorized Moots Dealer perform a professional fit for you.  This will determine whether or not you are best suited for a stock size frame or a custom Moots fit.

On each model page of our website there is a Geometry table that will show you the specs of the frame and how we arrive at those measurements.

There are many fork options to choose from when selecting a fork. It’s important to ensure the fork you choose, whether it’s a Moots fork designed specifically to complement our road frames, or another brand, has the appropriate fork rake for the given geometry of your frame. Listed below are the recommended fork rakes for each of our stock size road frames.  All custom frames will include a recommendation for fork rake:

Please use this table to select the correct fork rake for Vamoots and Compact models up through 2009.

Size of Bike | Rake
48.5cm | 50mm
50cm | 50mm
52cm | 45mm
53.5cm | 45mm
55cm | 45mm
56cm | 45mm
57.5cm | 40mm
59cm | 40mm
61.5cm | 40mm

Please use this table to select the correct fork rake for Vamoots CR and Vamoots RSL from 2010 and newer.

Size of Bike | Rake
48cm | 50mm
50cm | 50mm
52cm | 45mm
54cm | 45mm
55cm | 45mm
56cm | 45mm
58cm | 40mm
60cm | 40mm
62cm | 40mm

Please use this table to select the correct fork rake for Vamoots from 2009 through 2013.

Size of Bike | Rake
48cm | 50mm
50cm | 50mm
52cm | 50mm
54cm | 50mm
55cm | 45mm
56cm | 45mm
58cm | 45mm
60cm | 45mm
62cm | 45mm

Please use this table to select the correct fork rake for Vamoots from 2014.

48cm | 50mm
50cm | 50mm
52cm | 50mm
54cm | 50mm
55cm | 50mm
56cm | 50mm
58cm | 50mm
60cm | 45mm
62cm | 45mm

MX Divide | 100MM Divide | 100MM Mooto X RSL | 100MM Mooto-X (Ybb) | 100MM Mooto X | 120MM (18” and bigger) | 100mm 17” and smaller Ybb (12’’ to 16’’) | 80MM Ybb (17’’ to 22”) | 100MM Rigor Mootis (12’’ to 16’’) | 80MM Rigor Mootis (17’’ to 22’’) | 100MM Gristle (all versions) | 100MM Cinco (all sizes) | 120MM TO 140MM Zirkel | 100MM TO 125MM Mooto XZ | 100MM Smoothie (all versions) | 100-120MM

This is not advisable as the geometry will be changed and riding experience could be compromised.  Please stay with suggested fork lengths and travel for the best performance.

We measure them from center of steerer tube clamp to center of handle-bar clamp along the side center line.

In our store we have manufactures listed sizing charts.  Please refer to them when choosing a size.  Call us if you are uncertain and we can guide you to a size.

Technical

  • RSL Stem = 45mm
  • Open Road Stem = 45mm

No, we do not.  We stopped making this stem in Fall of 2010

No, we can’t.  We have very specific tooling that we do our bending with and cannot offer more layback.

The YBB Slider needs to be replaced about every 2-3 years depending on the amount of mileage and conditions (e.g. water and mud) the bike has encountered.  Parts can be ordered through your local Moots dealer or directly from the Moots store.

Your Moots serial number is on the bottom side of the bottom bracket. It will be a number followed by a letter, then a series of numbers for most— EXAMPLE: 56M1967. The first number indicates the size of the frame (in this case, 56cm). The the letter “M” is for Moots and the numbers following are used for us to identify when a particular frame was made.

If you have any other questions about Moots and our fleet of titanium bikes feel free to drop us an email at info@moots.com.

NOT SURE WHICH BIKE IS RIGHT FOR YOU?

Contact us directly here at Moots, or find a dealer near you, to help you discover which bike is the right fit for you.

How to Buy

Locate a
Dealer

With the help of your Moots dealer— identify your optimal fit & select the right model for your needs— or create a fully custom fit & personalized build.

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  • USA handcrafted quality, beauty and durability
  • Custom assembled by Moots in Steamboat Springs, CO.
  • Ready To Ship within days from the time of purchase.

Order Direct Online

  • Pre-assembled components
  • Pre-selected Build-Kits
  • Custom Created Builds
  • Custom color parts
  • Anodized Moots finishes

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