We offer Moots owners an opportunity to turn their existing, rideable frame, into a $2,000 credit towards a complete bike direct from your local Moots dealer or directly from Moots.This program applies whether you’re the original owner, or not. There are no model or production year restrictions!

1) Go into your local dealer and speak to a sales representative about the Moots tradeup program. Or, email us at tradeup@moots.com and you'll be walked through how the program works.

2) Inspect your frame – it must be free of cracked welds or large dents. (FYI – There’s a second, detailed inspection later in the process, so be diligent!)

3) We’ll have a look and give you the thumbs up to ship us your bike. Or we’ll explain why we’re unable to offer you a credit. Or we will explain why we’re unable to offer you a credit. 

Ship us your bike. Frame or complete's are accepted: 

Moots – Trade Up
2545 Copper Ridge Dr
Steamboat Springs, CO 80487

4) Fill out the information below, once we give you the a-okay to ship us your bike. 

FAQs

Answers to common questions about MOOTS bikes

If I send my complete bike, will I get the parts back?

No! If you want to keep your parts kit (wheels, drivetrain, brakes, etc.), the frame should be stripped. We will not disassemble your bike and return your parts. We will not disassemble your bike and hold your parts for you to come pick up. Whatever you send us, we’re assuming you’ll never want to see it again! There is no going back on this so please take time to consider your future wants!

What if I’m not the original owner?

Can I trade in my frame for cash?

Do I have to purchase a complete bike?

My bike is worth more than $2,000 in the used bike market – will Moots give me more credit?

Does this program apply if I want to buy a Moots from my local shop?

Can this credit be applied to a frame or frameset?

Am I guaranteed credit?

Does this program apply to Express eBike models?

I see there are closeout bikes on the Moots site, can I use this credit towards the purchase of a discounted bike?