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We offer dedicated customer support
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Answers to common questions about MOOTS bikes
Moots bikes are hand-built in Steamboat Springs, Colorado, from the highest-grade U.S.-sourced titanium. With over 40 years of craftsmanship behind every weld, Moots bikes are designed to last a lifetime—offering a ride quality that’s smooth, responsive, and timeless.
Reach out to our team—we’ll help you find your forever bike.
Both. You can purchase a frameset or work with us to build a complete bike tailored to your ride style. Our direct-to-consumer team can walk you through every detail.
Yes. Finish options, accent colors, cable routing, component specs, and geometry tweaks are available depending on the model.
We offer a number of anodized aluminum accent colors and unique finishes that are available on Moots stems and seatposts
Yes! We host events and demo experiences across the country—and right here at our HQ in Steamboat Springs.
Standard builds typically ship in 6–8 weeks. Custom orders may take longer depending on complexity.
Yes. Moots bikes are available both direct-to-consumer and through our trusted global network of dealers.
Absolutely. We ship worldwide. International orders may be subject to additional shipping fees, duties, and taxes.
Water, mild soap, and a soft cloth do the trick. Avoid abrasive cleaners. For brushed finishes, we recommend using a green Scotch-Brite pad to restore the original luster—just follow the grain of the tube.
Clear frame protection tape in high-wear areas is a great preventative measure. We also offer etched finishes that hide wear better than polished or painted surfaces.
4-6 Nm
Moots frames are backed by a Lifetime Warranty for the original owner, covering any manufacturing defects. Component warranties are handled by the original manufacturers.
Contact us at warranty@moots.com with photos, your original order info, and a description of the issue.
We no longer offer decals, but, we are happy to walk you through the Moots Magic Makeover.
Join our rider family on Instagram—share your journey and tag @mootscycles to be featured.