1a. I had X.0 Redwin Red kit, over 12 months I went through 2 chains and 3 cassettes and front rings are toast now too. I always washed it clean after every ride, maybe I'm using the wrong chain lube ? <shrug>
1b. I did have a little bonus, ordered the new XTR kit from an online shop, they shipped it twice, charged me once! suckers! So if an shifter explodes, I sorta have a spare anyway. Of course, I've decided if the store queries me and asks about it, I will do the right thing and return the second set. But I'm not going to preempt anything, the ball is in their court to admit their mistake.
1c. I actually mucked up an X.0 shifter when I went to replace the cables not long ago, once you take the wrong side of the casing off your in for one hell of a jigsaw puzzle!
2. The pics ? I dont know actually...it said:
"Allowed markup: a blockquote code em strong ul ol li img."
So I went over to photo bucket and copied the "HTML Code" which looked like this:
<img src="www.something.com/blah2.jpg" alt="Stuff" />
and it just kinda worked I guess....